A Message From Our Clinic Director

UPDATED: June 6, 2022

In accordance with Nova Scotia Public Health, the Board of the Nova Scotia College of Chiropractors’ and the Nova Scotia College of Physiotherapists’ COVID-19 health & safety directives, the following protocols will be in place at Active Approach, effective Monday, June 13, 2022:

  • Patients are NOT required to wear a mask while inside the clinic, but you are welcome to do so based on your preference. Please advise our administrative team when you check-in for your appointment if you would like your healthcare provider to wear a mask during your treatment.
  • If you have any symptoms related to COVID-19, please do not enter the clinic. Please call the clinic to discuss rescheduling your appointment.
  • Our heightened sanitization protocols throughout the clinic will remain in place.
  • If you are considered a high-risk person (immunocompromised, over the age of 65, etc.), a dedicated, low-traffic time at the clinic can be arranged for your appointment upon request.
  • Our waiting room will have a reduced capacity to help maintain social distancing protocols. [Halifax clinic only] A secondary waiting area located immediately outside the clinic entrance is available should our primary waiting room be at capacity.
  • Please maintain social distancing where possible while in the clinic. To help assist you at reception, the entire reception desk has a plexiglass barrier installed for easy and safe communication.
  • Hand sanitizer dispensers will be available throughout the clinic – at reception, in the waiting room, and in all treatment rooms. Hand sanitization is encouraged as you enter the clinic, before using the coat closet, as you enter your treatment room, and as you leave your treatment room and the clinic.

During this transitional time of reopening, we understand that we all have differing levels of comfort with regarding public health measures, particularly masking. We appreciate your understanding while continue to provide a safe and comfortable clinical environment for everyone. Thank you for putting your trust in our team of healthcare practitioners and we are looking forward to helping you Get Back to Your Active Life!

Yours in health,

Dr. Richard Thompson, BA (Hon), DC, MBA
President & Clinic Director

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